* PLEASE MUST READING * ¨çThis doll is not a limited. ¨è Because this product makes after order, customer can't cancel order since we confirm the payment. ¨é Your order will be canceled if we can not confirm your payment within 3 days from the order date. ¨ê Layaway period for this doll is 60 days.
[The normal making period expected] ¨çNo make up : 10 weeks ¨è Default make up : 10 weeks + 1~2 weeks. * Special(Request) make up is not acceptable within 2012 SUMMER EVENT period. We need to take 2~3 weeks more times than the normal making period for a while rushing orders or a climate of high temperature and a humidity.
[Delivery period] Takes about 5~10 days timesafter send out.(Shipping method : EMS) Please ask about it to us if you would like to use another shipping company. (Airmail, EMS premium, DHL, Fedex etc.)
[Basic set] - Doll - Eyes(14mm) ; Basically, same eyes on above pics will be sent. Please state your request in [customer comments]box on order page if you would like to get other eyes for this doll. - Wig (random design) : mohair only - Kipping box (With cushion) - spare string for body's tension - Certificate [Options] - Skin color, Make up Please add an items or services in each option if you would like to get above items with a doll.
[Info]
* N.L girl body
* Double jointed body
* General body
> Height : 43 cm > Neck : 6.8 cm > Shoulder width : 8.5 cm > Chest : 18.2 cm > Waist : 12.3 cm > Hips : 19.1 cm > Arm : 13 cm > Leg : 27 cm > Feet length : 5.5 cm > Feet width : 2 cm
> Height : 42 cm > Neck : 7 cm > Shoulder width : 9 cm > Chest : 18.5 cm > Waist : 12.2 cm > Hips : 18.5 cm > Arm : 12 cm > Leg : 24 cm > Feet length : 5.4 cm > Feet width : 2.1 cm
> Height : 42 cm > Neck : 7 cm > Shoulder width : 8 cm > Chest : 17.5 cm > Waist : 12.2 cm > Hips : 18 cm > Arm : 12 cm > Leg : 24 cm > Feet length : 5.4 cm > Feet width : 2.1 cm
* About options * ¨çMake up, Body painting , Tattoo etc. ¨èOrnaments of clothes set , Hair piece etc. ¨éHair style ofWig ¡Ú We have been trying to do our best to finish everything like the promo picture of all products. However, the finished result can differ a little from the promo picture because all works are handy-crafted. We hope you understand. We don¡¯t accept any refund, exchange for this reason. Please consider this point and make an order carefully. ¡Ú The color of real product can be shown a little different by monitor resolution.
¡Ü All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us in case of want. ¡Ü EMS service needs 3~7 business days ordinary. ¡Ü Packages are precisely weighed after we process and pack your order. ¡Ü Shipping fees are determined entirely by EMS. ¡Ü Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ¡Ü We are able to notify customers when their order ships as email with tracking number.
¡Ø If you want to receive express airmail (needs 15~20 days), please send email.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
No
Title
Name
Date
Delete
19
[Re] Default Make up
Souldoll
2009/04/17
Hello?
This is a default makeup.
Contact us if you have any questions.
Thanks.
[Reply]
uchan wrote :
>Hi
>
>Is the makeup shown in the pictures the default one or is it custom?
>
>Thanks
>uchan
18
Random Wig
Maria
2009/02/04
Hi Souldoll, I have ordered a wig for Amy, but could you give me an idea what random wig may be coming for her?
Thanks!
Maria Perez
17
[Re] Random Wig
Souldoll
2009/02/04
Hello? Maria.
Sorry but we can't expect to be any wig at present.
Contact us if you have any questions.
Thanks.
[Reply]
Maria wrote :
>Hi Souldoll, I have ordered a wig for Amy, but could you give me an idea what random wig may be coming for her?
>Thanks!
>Maria Perez
16
Request Make up?
Sara
2009/01/17
If we pay for "request make up" does that include a full body blush? If we send you pictures of what kind of body blush, will you do it?
If we send reference pictures of what kind of requested make up we'd like, will you do similar make up to the photograph? Not copy the original artists work, but do something like it?
Thanks!
15
[Re] Request Make up?
Souldoll
2009/01/17
Hello?
No,it doesn't
We don't offering body brushing for a doll.
You need to send us sample image and detailed comments that you want.
And then we will do makeup on face as you want.
Contact us if you have any questions.
Thanks.
[Reply]
Sara wrote :
>
>If we pay for "request make up" does that include a full body blush? If we send you pictures of what kind of body blush, will you do it?
>
>If we send reference pictures of what kind of requested make up we'd like, will you do similar make up to the photograph? Not copy the original artists work, but do something like it?
>
>Thanks!
>
>
14
Lottery winners
Anayari
2009/01/06
Hi! I was just wondering if you already announced the winners of Amy's outfit? Thanks so much!
13
[Re] Lottery winners
Souldoll
2009/01/06
Hello?
Originally, we have a plan to announce the winners last Saterday but it's hard work that choice the winners among many customers.
We will announce the winners tommrow through notice board.
Please confirm it and we hope your support.
Thanks.:)
[Reply]
Anayari wrote :
>Hi! I was just wondering if you already announced the winners of Amy's outfit? Thanks so much!
12
Please put me in the lottery!
Maria
2009/01/01
Hi Souldoll! I placed my order 12/31. Please include me in the lottery. Thank you ^.^
11
[Re] Please put me in the lottery!
Souldoll
2009/01/02
Hello?
Don't worry about it.
You already included in the lottery.
Thanks.:)
[Reply]
Maria wrote :
>Hi Souldoll! I placed my order 12/31. Please include me in the lottery. Thank you ^.^
10
I bought her please put me in the lottery
Idamis
2008/12/31
Hi! I just paid for my Amy please add my name to the outfit lottery thank you so much!!!