* PLEASE MUST
READING * ①This doll is a limited. ② Because this product makes after order, customer can't
cancel order since we confirm the payment. ③ Your order will be canceled if we can not confirm your payment within 3
days from the order date.
[The normal making period
expected] ①No make up : About 8 weeks ②Default make up : 8 weeks + 2~3 weeks
* Weekend is excluded in producing period. We need to take 2~3 weeks more times than the normal making
period for a while
rushing orders or a climate of high temperature and a humidity.
[Delivery period]
Takes about 5~10 days timesafter send out.(Shipping method : EMS)
Please ask about it to us if you would like to use another shipping company.
(Airmail, EMS premium, DHL, Fedex etc.)
- BASIC
SET -
Doll / Assembled.
* No Makeup
Eyes / 14 mm
Basically, same eyes on above images will be
sent.
Please state your request in [order comments] box on order page if you
would like to get other eyes for this doll.
Kipping box
*Cushions are included.
Extra clay
Extra tensions
Certificate
- Extra Option parts -
Body type
/ Chest parts / Makeup / Clothes (Bra top,Skirt,Hair band, Arm bands 4 pcs) /
Heel
/ Wig (Braided hair is not offered. It is staged for photograph only.)
* About special skin* The work of special skin color is very hard and takes a long time than light skin(White, Normal). And it can be shown a little dusts, marbles, some tiny holes, spots etc on surface of doll during manufacturing process.(Just, gate parts on body are excluded.) We don't remove these things because the skin color can be changed lightly or dusky if we sand on the surface of the doll. So, please put your considering before make an order. We don't accept any cancel, refund, exchange of your order as above reasons.
- Body INFO -
* N.L
girl body
* Double
jointed body
> Height : 43 cm
> Neck : 6.8 cm
> Shoulder width : 8.5 cm
> Chest : 18.2 cm
> Waist : 12.3 cm
> Hips : 19.1 cm
> Arm : 13 cm
> Leg : 27 cm
> Feet length : 5.5 cm
> Feet width : 2 cm
> Height : 42 cm
> Neck : 7 cm
> Shoulder width : 9 cm
> Chest : 18.5 cm
> Waist : 12.2 cm
> Hips : 18.5 cm
> Arm : 12 cm
> Leg : 24 cm
> Feet length : 5.4 cm
> Feet width : 2.1 cm
* About
options * ①Make up, Body painting ,
Tattoo etc. ②Ornaments of clothes set ,
Hair piece etc. ③Hair style ofWig ★ We have been trying to do our best
to finish everything like the promo picture of all products. However, the finished result can
differ a little from the promo picture because all works are
handy-crafted. We hope you understand. We don’t accept any refund, exchange
for this reason. Please consider this point and make
an order carefully. ★ The color of real product can be shown a little different by monitor
resolution.
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us if you want to get UPS, FEDEX, DHL service. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
No
Title
Name
Date
Delete
16
Re-release?
Courtney
2016/07/10
Will Aehael ever be made available for sale again? I am so sad I missed her, she is beautiful.
15
[Re] Re-release?
Souldoll
2016/07/11
Hello?
Sorry but we don't selling this doll anymore.
Contact us if you have any questions.
Thank you.
[Reply]
Courtney wrote :
>Will Aehael ever be made available for sale again? I am so sad I missed her, she is beautiful.
14
Soldout
Sarah
2016/01/20
Hi, is there anyway I could purchase her?
13
[Re] Soldout
Souldoll
2016/01/21
Hello?
We have sent the reply via email.
Please check it.
Thank you. :)
[Reply]
Sarah wrote :
>Hi, is there anyway I could purchase her?
12
Chest
Soni09
2015/11/16
Hi!, if I choose ''No Add' in the chest option, what kind of chest will you add her?
Thank you!
11
[Re] Chest
Souldoll
2015/11/16
Hello?
As you can see body option, you can choose one in a N.L girl body(with big breast) or a N.L girl body(with small breast).
Chest option is for customer that want to add another chest parts.
Contact us if you have any questions.
Thank you. :)
[Reply]
Soni09 wrote :
>Hi!, if I choose ''No Add' in the chest option, what kind of chest will you add her?
>Thank you!
10
EYES and Eyebrows
Ornrumpa
2015/10/24
1.if i wanna order aehael centaur ver.'s eyes and human ver's eyes,too. I just wanna know if that possible? And if so, what are the numbers of eyes product.
2.If I want Aehael has eyebrows shape are likes Annamari visitor ver. And the color of that eyebrows are Aehael, Is that possible??
3. Where can I get the order body brushing?<80$> Please tell me
4. I want new cloths for her,too. But they almost out of stock. Can I pre-order some?
5. I want to know about the layaway. How many charge you prefer?
6. Can I beg you to do her hair braided like the promo pics? how many charges?
9
[Re] EYES and Eyebrows
Souldoll
2015/10/26
Hello?
Sorry but we don't selling the eyes seperately.
We can accept your makeup request.
Please state your request in order comments box.
Body painting also is possible if you pay the extra cost for the work.
As you know, most of clothes are sold out and we don't have the plan to restock of the clothes sold out
So, we can't receive pre-order of them.
Sorry about it.
Instead of, we will our best for release new clothes in the future.
Regarding layaway, you can use 6 months layaway as you can see on the promo page of Aehael.
Deposit is 20% from the total amount and you need to pay the deposit within 7 days from the order date.
Please check the rest of details on the promo page.
And, we don't offering braided hair service like the promo page.
We hope you understand.
Contact us if you have any questions.
Thank you.
[Reply]
Ornrumpa wrote :
>1.if i wanna order aehael centaur ver.'s eyes and human ver's eyes,too. I just wanna know if that possible? And if so, what are the numbers of eyes product.
>2.If I want Aehael has eyebrows shape are likes Annamari visitor ver. And the color of that eyebrows are Aehael, Is that possible??
>3. Where can I get the order body brushing?<80$> Please tell me
>4. I want new cloths for her,too. But they almost out of stock. Can I pre-order some?
>5. I want to know about the layaway. How many charge you prefer?
>6. Can I beg you to do her hair braided like the promo pics? how many charges?
8
body blushing and manicure /pedicure
Ornrumpa
2015/10/21
Will I get them if I choose make-up opton?
7
[Re] body blushing and manicure /pedicure
Souldoll
2015/10/21
Hello?
The option is included in only head.
You need to pay the extra cost for body blushing(with hands, feet).
The cost is 80$.
Contact us if you have any questions.
Thank you.
[Reply]
Ornrumpa wrote :
>Will I get them if I choose make-up opton?