* PLEASE MUST READING * ① This doll is not limited. ② Because this product makes after order, customer can't cancel order since we confirm the payment. ③ Your order will be canceled if we can not confirm your payment within 3 days from the order date. ④ Layaway period for this doll is 90 days. ★Derrick's clothes is sold out completely due to a rush of orders. (2012.06.27)
[Event & Event order period] * The release event is closed on 30.June as we noticed. This doll is applied in 2012 summer event to 31.Aug from 1.July.
2012.05.18 ~2012.06.30 (Korean time)
① Gift clothes(White dress) for FREE ! : We will give a gift clothes to all customers who buying Derrick during event period.
② Tanned skin price : We will offer a doll in tanned skin at the same price as white, normal skin. Tanned skin price will be incresed after event period . (Option price : 100$)
[The normal making period expected] ①No make up : About 8 weeks ② Default make up : 8 weeks + 1~2 weeks ③ Special make up : 8 weeks + 2~3 weeks We need to take 2~3 weeks more times than the normal making period for a while rushing orders or a climate of high temperature and a humidity.
[Delivery period] Takes about 5~10 days timesafter send out.(Shipping method : EMS) Please ask about it to us if you would like to use another shipping company. (Airmail, EMS premium, DHL, Fedex etc.)
[Basic set] - Doll - Eyes(16mm) ; Basically, same eyes on above pics will be sent. Please state your request in [customer comments]box on order page if you would like to get other eyes for Karin. - Kipping box (With cushion) - spare string for body's tension - Certificate [Options] - Wig, Make up , * Clothes * Jacket, Blouse, Pants, 3 kinds of belts, 2 cuffs , Brooch, Strapped belt - Total 10 pcs
Please add an items or services in each option if you would like to get above items with a doll.
[About Tanned skin] The work of dark skin color is very hard and takes a long time than light skin(White, Normal). And it can be shown a little dusts, marbles, some tiny holes, spots etc on surface of doll during manufacturing process.(Just, gate parts on body are excluded.) We don't remove these things because the skin color can be changed lightly or dusky if we sand on the surface of the doll. So, please put your considering before make an order. We don't accept any cancel, refund, exchange of your order as above reasons.
>Height : 65.5 cm >Neck : 11.5 cm >Shoulder width(including arm) :14 cm >Chest : 27 cm >Waist : 20.3 cm >Hips : 26.5 cm
>Arm (to wrist from shoulder) : 18.5 cm
>Leg (to ankle from waist) : 41 cm >Feet length :9 cm >Feet width : 3.8 cm
* About options * ①Make up, Body painting , Tattoo etc. ②Ornaments of clothes set , Hair piece etc. ③Hair style ofWig ★ We have been trying to do our best to finish everything like the promo picture of all products. However, the finished result can differ a little from the promo picture because all works are handy-crafted. We hope you understand. We don’t accept any refund, exchange for this reason. Please consider this point and make an order carefully. ★ The color of real product can be shown a little different by monitor resolution.
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us in case of want. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
※ If you want to receive express airmail (needs 15~20 days), please send email.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
How long will tan skin be available
I was wondering how long the tan skin will be available for Derrik.
[Re] How long will tan skin be available
We are going to sell the skin color for Derrick in the future.
Just, sometimes it can be stopped temporarily due to a rush of orders.
Contact us if you have any questions.
Samantha wrote :
>I was wondering how long the tan skin will be available for Derrik.
90 day lay away
Do you have details of the 90 day lay away for Derrick?
[Re] 90 day lay away
We are explaing about the term.
For example, total amount is 800$,
>21.May : First payment(Deposit) : 200$ (You need to pay the deposit within 3days from the order date).
>21.June : 2nd payment : In 30days from the deposit - 1/3 of the balance (200$)
>21.July : 3rd payment : In 30days from the 2nd - 1/3 of the balance (200$)
>21.Aug : Final payment : In 30days from the 3rd - Final (200$)
Contact us if you have any questions.
aernath wrote :
>Do you have details of the 90 day lay away for Derrick?