* PLEASE MUST READING * ¨ç This doll is not limited. ¨è Because this product makes after order, customer can't cancel order since we confirm the payment. ¨é Your order will be canceled if we cannot confirm your payment within 3 days from the order date. ¨ê Layaway period for this doll is 60 days.
[The normal making period expected] ¨çNo make up : About 10 weeks ¨è Default make up : 10 weeks + 2~3 weeks ¨é Make up + Body painting : 10 weeks + 3~4 weeks We need to take 2~3 weeks more times than the normal making period for a while rushing orders or a climate of high temperature and a humidity. [Delivery period] Takes about 5~10 days timesafter send out.(Shipping method : EMS) Please ask about it to us if you would like to use another shipping company. (Airmail, EMS premium, DHL, Fedex etc.)
[Basic set] - Doll - Eyes(16 mm) ; Basically, same eyes on above pics will be sent. Please state your request in [customer comments]box on order page if you would like to get other eyes for this doll. - Kipping box (With cushion) - spare string for body's tension - Certificate [Options] - Arm parts, Make up , Helmet, Heel feet, Body painting (Please add an items or services in each option if you would like to get above items with a doll).
[Info]
* The size of both bodies(General, Double jointed) are same.
>Height : 63 cm >Neck : 8.8 cm >Shoulder width(including arm) :11.5 cm >Chest : 26 cm >Waist : 17 cm >Hips : 26.3 cm
>Arm (to wrist from shoulder) : 17.5 cm
>Leg (to ankle from waist) : 39 cm >Feet length :8 cm >Feet width : 3 cm
* About options * ¨çMake up, Body painting , Tattoo etc. ¨èOrnaments of clothes set , Hair piece etc. ¨éHair style ofWig ¡Ú We have been trying to do our best to finish everything like the promo picture of all products. However, the finished result can differ a little from the promo picture because all works are handy-crafted. We hope you understand. We don¡¯t accept any refund, exchange for this reason. Please consider this point and make an order carefully. ¡Ú The color of real product can be shown a little different by monitor resolution.
¡Ü All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us in case of want. ¡Ü EMS service needs 3~7 business days ordinary. ¡Ü Packages are precisely weighed after we process and pack your order. ¡Ü Shipping fees are determined entirely by EMS. ¡Ü Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ¡Ü We are able to notify customers when their order ships as email with tracking number.
¡Ø If you want to receive express airmail (needs 15~20 days), please send email.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
No
Title
Name
Date
Delete
181
4arms or 2
Mystrish
2013/02/15
Hi !
I'm not really sure if I want to have 2 or 4 arms on my shiva so I wanted to know if when Shiva's back in grey I could order her with 4 arms + a bust with 2 arms in grey too....
sorry for my bad english >_<
180
[Re] 4arms or 2
Souldoll
2013/02/18
Hello?
You can get 4arms ,chest parts for 4 arms and 2arms , chest parts for 2arms together if you choose 4arms in skin-arms option.
Contact us if you have any questions.
Thank you.
[Reply]
Mystrish wrote :
>Hi !
>I'm not really sure if I want to have 2 or 4 arms on my shiva so I wanted to know if when Shiva's back in grey I could order her with 4 arms + a bust with 2 arms in grey too....
>
>sorry for my bad english >_<
179
Grey skin
danalee
2013/01/19
Hi
Another person same question. You are currently doing grey skin for a Tarot doll. Could you please extend this option to Shiva?
Thanks
178
[Re] Grey skin
Souldoll
2013/01/21
Hello?
We are preparing to start the sale of Shiva in grey skin within 1-2 month.
We hope your continued support.
Thank you.
[Reply]
danalee wrote :
>Hi
>Another person same question. You are currently doing grey skin for a Tarot doll. Could you please extend this option to Shiva?
>Thanks
177
Gray skin?
Eldurwen
2013/01/19
"I see that you are doing a tarot doll in grey skin. Does that mean shiva will be available in grey skin as well?"
I am also wondering this! :)
176
[Re] Gray skin?
Souldoll
2013/01/21
Hello?
We are preparing to start the sale of Shiva in grey skin within 1-2 month.
We hope your continued support.
Thank you.
[Reply]
Eldurwen wrote :
>"I see that you are doing a tarot doll in grey skin. Does that mean shiva will be available in grey skin as well?"
>
>I am also wondering this! :)
175
grey skin
lsjames
2013/01/19
I see that you are doing a tarot doll in grey skin. Does that mean shiva will be available in grey skin as well?
174
[Re] grey skin
Souldoll
2013/01/21
Hello?
We are preparing to start the sale of Shiva in grey skin within 1-2 month.
We hope your continued support.
Thank you.
[Reply]
lsjames wrote :
>I see that you are doing a tarot doll in grey skin. Does that mean shiva will be available in grey skin as well?
173
=^.^=
Zoya
2012/11/25
Dear Souldoll,
We are looking forward gray skintone for this doll too..
From Russia with love ^^
172
[Re] =^.^=
Souldoll
2012/11/25
Hello?
We have been tried to release gray skin but it's very hard work by the hardness of the work and big rush of orders.
We are not sure about the schedule yet.
Sorry about it.
We hope your continued support.
Thank you.
[Reply]
Zoya wrote :
>Dear Souldoll,
>
>We are looking forward gray skintone for this doll too..
>
>From Russia with love ^^