* PLEASE MUST READING * ① This doll is a limited. (2016.12.22 ~ 2017.01.31) ② Because this product makes after order, customer can't cancel order since we confirm the payment. ③ Your order will be canceled if we cannot confirm your payment within 3 days from the order date. ④ Layaway period for this doll is 6 months maximum.
[The normal making period expected] ①No make up : About 12weeks ② Default make up : 12 weeks + 2~3 weeks ③ Make up + Body painting : 12 weeks + 3~4 weeks We need to take 2~3 weeks more times than the normal making period for a while rushing orders or a climate of high temperature and a humidity. [Delivery period] Takes about 5~10 days timesafter send out.(Shipping method : EMS) Please ask about it to us if you would like to use another shipping company. (Airmail, EMS premium, DHL, Fedex etc.)
- BASIC SET -
Doll / Assembled.
* No Makeup
Eyes
Basically, same eyes on above images will be sent. Please state your request in [order comments] box on order page if you would like to get other eyes for this doll.
Kipping box
*Cushions are included.
Extra tensions
& eyes clay
Certificate
[Options] - Skin,Make up , Helmet, Heel feet,Wig, Body painting (Please add an items or services in each option if you would like to get above items with a doll).
[Info]
>Height : 63 cm >Neck : 8.8 cm >Shoulder width(including arm) :11.5 cm >Chest : 26 cm >Waist : 17 cm >Hips : 26.3 cm
>Arm (to wrist from shoulder) : 17.5 cm
>Leg (to ankle from waist) : 39 cm >Feet length :8 cm >Feet width : 3 cm
* About options * ①Make up, Body painting , Tattoo etc. ②Ornaments of clothes set , Hair piece etc. ③Hair style ofWig ★ We have been trying to do our best to finish everything like the promo picture of all products. However, the finished result can differ a little from the promo picture because all works are handy-crafted. We hope you understand. We don’t accept any refund, exchange for this reason. Please consider this point and make an order carefully. ★ The color of real product can be shown a little different by monitor resolution.
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us if you want to get UPS, FEDEX, DHL service. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
can i see nude foto?..can we send me foto in my email please? thaanks))) yjonok@gmail.com
Fantastic Shiva
Olga jadedkuroshi
2011/07/06
Shiva is my favorite doll after Queena. I love her in grey skin color and my special adoration is four arms chest part. I like her face up - it gives her some kind of Godess look. It's a pity that you don't sell her outfit, because it was very pretty when you did sell it.
She's is first one in my wish list for Christmas
Any questions related to this product, we will try our best to provide a response.
No
Title
Name
Date
Delete
200
Question about Shiva
Małgorzata
2017/11/11
It is possible to order it?
199
[Re] Question about Shiva
Souldoll
2017/11/13
Hello?
We have sent an email to you.
Please check it.
Thank you. :)
[Reply]
Małgorzata wrote :
>It is possible to order it?
198
What will she look like?
Grendel
2017/02/21
I ordered the complete grey Shiva with the Shiva head, faceup, helmet and wig. I am hoping she will look like the picture with the same coloring and faceup. Will that be what I receive?
197
[Re] What will she look like?
Souldoll
2017/02/21
Hello?
You will get a same Shiva on the promo pics if you choose Shiva head and grey skin, default makeup.
Contact us if you have any questions.
Thank you. :)
[Reply]
Grendel wrote :
>I ordered the complete grey Shiva with the Shiva head, faceup, helmet and wig. I am hoping she will look like the picture with the same coloring and faceup. Will that be what I receive?
196
how many arms if I choose "basic+shiva 4 arms,chest"?
catgogo
2016/12/29
dear souldoll:
1 how many arms if I choose "basic+shiva 4 arms,chest"?4 or 6?
2 did you have a shiva of 6 arms?
195
[Re] how many arms if I choose
Souldoll
2016/12/29
Hello?
You get total 2 basic arms and 4 Shiva arms all if you choose the option.
Contact us if you have any questions.
Thank you. :)
[Reply]
catgogo wrote :
>dear souldoll:
>1 how many arms if I choose "basic+shiva 4 arms,chest"?4 or 6?
>2 did you have a shiva of 6 arms?
194
Which Chantal head is the model for this doll?
Lisa
2016/12/26
Also, will ordering before December 31 also qualify for the gift set?
193
[Re] Which Chantal head is the model for this doll?
Souldoll
2016/12/27
Hello?
Sorry but the head type of this promo pics is Shiva head, is not chantal.
And, Shiva order also apply on 2016 winter event and the event is until 31st,Jan 2017.
Contact us if you have any questions.
Thank you.
[Reply]
Lisa wrote :
>Also, will ordering before December 31 also qualify for the gift set?
192
Body type
Svetlana
2016/12/22
Good day =)
What kind of body will you use for 4arms Shiva? Zenith girl(Double) or NEW double jointed girl body(Zenith)?
Thank you!
191
[Re] Body type
Souldoll
2016/12/23
Hello?
Body is an old type for Shiva.
Contact us if you have any questions.
Thank you. :)
[Reply]
Svetlana wrote :
>Good day =)
>
>What kind of body will you use for 4arms Shiva? Zenith girl(Double) or NEW double jointed girl body(Zenith)?
>
>Thank you!