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| Tarot card - 1 Magician SYDEE |
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*PLEASE MUST READING*
* This is not limited edition.
* Because this doll makes after order,
it's impossible to cancel of the order or refund since we confirm to customer's payment.
* Regarding to the shipment of this doll, please inquiry it us seperately.
* The makeup of human ver. applied only the face, not includes body brushing, nail painting.
* We are unable to receive an order of Magician's clothes because the fabric was out of stock.
(2009-10-31).
We hope you would understand.
[Making period]
>For the most part, it takes time about 7~8 weeks for make a doll
we need to take time more than 2~3 weeks for a while
rushing orders or a climate of high temperature and a hunidity.)
If you choose makeup option, we need to take time more 1-2 weeks.
[Set]
- 1. Magician tarot card
- Doll
- Eyes (size:16mm / It can be choiced by customer's request)
- Kipping box (With cushion)
- No make-up(basic) / Select option if you'd like to receive the doll with make-up.
* Please state it in [order comments] on order page
if you want to the special makeup.
Or, is possible even if send us a sample image.
We are unable to do it if you don't send us a sample image.
- Spare string for body's tension
- Certificate
[Body info]
> Height : 69 cm
> Girth of head : 22 cm
> Girth of neck : 12.5 cm
> Girth of chest : 29 cm
> Girth of waist : 21 cm
> Girth of hips : 27.5 cm
> Shoulder width(with arms) : 14.2 cm
> Girth of ankle : 10 cm
> Length of back(from cervicale to waist line) : 14 cm
> Length of "from shoulder to wrist :20 cm
> Length of "from ankle to waist :40.5 cm
> Foot length : 9.5 cm
> Foot width : 4 cm |
● All international shipments are shipped EMS service only.
* UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS.
However, e-mail us in case of want.
● EMS service needs 3~7 business days ordinary.
● Packages are precisely weighed after we process and pack your order.
● Shipping fees are determined entirely by EMS.
● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls)
● We are able to notify customers when their order ships as email with tracking number.
※ If you want to receive express airmail (needs 15~20 days), please send email. |
[ Return Policy ]
Once an order is placed, it is processed.
Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs.
But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition.
And no returns on doll itself, sale or clearance items, or anything marked 'special'.
All sales on these items are final!
Email The Souldoll to report any damages at help@souldoll.com
[ Damage In Shipping Return Policy ]
Damaged products during purchase and shipping may be returned and exchanged.
However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description.
We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery.
Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained.
Damage will be reported to EMS service and a damage claim initiated.
Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping.
If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll.
We will gladly credit any shipping charges incurred once we have received the damaged merchandise.
Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office. |
| Any questions related to this product, we will try our best to provide a response. |
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| No |
Title |
Name |
Date |
Delete |
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| 20 | | waroonsiri | 2009/09/16 |  | I just want to know about the body of Tarot card - 1 Magician SYDEE. Is his body the same as the body of Chiron-human ver.? Or it is new version body?
Thank you so much.
Popo |
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| 19 | | Souldoll | 2009/09/16 | | Yes.
His body is same with Chiron-human ver.
Contact us if you have any questions.
Thanks.
[Reply]
waroonsiri wrote :
>I just want to know about the body of Tarot card - 1 Magician SYDEE. Is his body the same as the body of Chiron-human ver.? Or it is new version body?
>
>Thank you so much.
>Popo |
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| 18 | | question about options of hands in product |
| Miriam | 2009/08/16 | | In the product options it says 'Stick-New Hands'
What does the 'new hand' part mean?
Do you get different hands, or extra hands that come with the stick?
thnx
Kind Regards,
M. |
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| 17 | | [Re] question about options of hands in product |
| Souldoll | 2009/08/17 | | Hello?
The option means that you will get a new hands in promo pics with stick addtionally.
Contact us if you have any questions.
Thanks.
[Reply]
Miriam wrote :
>In the product options it says 'Stick-New Hands'
>
>What does the 'new hand' part mean?
>Do you get different hands, or extra hands that come with the stick?
>
>thnx
>
>Kind Regards,
>
>M. |
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| 16 | | [Re] question about options of hands in product |
| Souldoll | 2009/08/21 | | Hello?
Sorry for confused you.
If you don't choice anything in stick-new hands option, you will get a Chiron-human ver.'s hands.
However, you will get all parts(human ver.'s hands + stick + a new hands) if you choice the option.
Contact us if you have any questions.
Thanks.
[Reply]
Miriam wrote :
>In the product options it says 'Stick-New Hands'
>
>What does the 'new hand' part mean?
>Do you get different hands, or extra hands that come with the stick?
>
>thnx
>
>Kind Regards,
>
>M. |
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| 15 | | Add-on question about Nails |
| Carol | 2009/07/31 | | Hi,
Seeing how I was going to ask the nail color as well, I just want to make sure, you could get the nails painted a different color than the red, such as black? Whether or not you can will decide whether I'm going to order them painted or not. Thank you. |
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| 14 | | [Re] Add-on question about Nails |
| Souldoll | 2009/08/02 | | Hello?
Default and special makeup are not included a nail painting.
Contact us if you have any questions.
Thanks.
[Reply]
Carol wrote :
>Hi,
>
>Seeing how I was going to ask the nail color as well, I just want to make sure, you could get the nails painted a different color than the red, such as black? Whether or not you can will decide whether I'm going to order them painted or not. Thank you. |
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| 13 | | Amanda Eisenstein | 2009/07/25 | | Hello
Would it be possible to order a different colour paint on the nails? Also, with the painted hands, you receive the stick. There is no way to get painted hands and no stick? |
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| 12 | | Souldoll | 2009/07/27 | | Hello?
We regret to inform you that it's impossible.
Contact us if you have any questions.
Thanks.
[Reply]
Amanda Eisenstein wrote :
>Hello
> Would it be possible to order a different colour paint on the nails? Also, with the painted hands, you receive the stick. There is no way to get painted hands and no stick? |
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| 11 | | mee | 2009/07/01 | | | I would like to buy the magician hands too. I would love if you could sell them separately someday. |
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