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| LIDDELL |
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* PLEASE MUST READING *
* This is not limited edition.
* Because this doll makes after order, customer can't cancel order
since we confirm the payment
[Making period]
>For the most part, it takes time about 5~6 weeks for make a doll
we need to take time more than 2~3 weeks for a while
rushing orders or a climate of high temperature and a hunidity.)
If you choose makeup option, we need to take time more 1-2 weeks.
[Delivery period]
Takes time about 3~5 days after send out.(Shipping method : EMS)
[Set]
- Doll (Clothes of in pictures are not included)
- Eyeball (size:16mm / it's acril made by souldoll's own skill)
- Wig (random)
- Kipping box (With cushion)
- No make-up(basic) / Select option if you'd like to receive the doll with make-up.
* Please state it in [order comments] on order page and send us sample images
for special makeup.
We will send a doll by default makeup if you don't send us sample images.
- spare string for body's tension
[Info]
>Eyes : 16 mm
>Height : 43 cm
>Neck : 7 cm
>Shoulder width : 9 cm
>Chest : 19 cm
>Waist : 12.5 cm
>Hips : 19 cm
>Foot : 5.5 cm
>Height : 43 cm
>Neck : 7 cm
>Shoulder width : 8.5 cm
>Chest : 18 cm
>Waist : 13 cm
>Hips : 18.5 cm
>foot : 5.5 cm
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● All international shipments are shipped EMS service only.
* UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS.
However, e-mail us in case of want.
● EMS service needs 3~7 business days ordinary.
● Packages are precisely weighed after we process and pack your order.
● Shipping fees are determined entirely by EMS.
● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls)
● We are able to notify customers when their order ships as email with tracking number.
※ If you want to receive express airmail (needs 15~20 days), please send email. |
[ Return Policy ]
Once an order is placed, it is processed.
Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs.
But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition.
And no returns on doll itself, sale or clearance items, or anything marked 'special'.
All sales on these items are final!
Email The Souldoll to report any damages at help@souldoll.com
[ Damage In Shipping Return Policy ]
Damaged products during purchase and shipping may be returned and exchanged.
However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description.
We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery.
Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained.
Damage will be reported to EMS service and a damage claim initiated.
Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping.
If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll.
We will gladly credit any shipping charges incurred once we have received the damaged merchandise.
Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office. |
| Any questions related to this product, we will try our best to provide a response. |
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Title |
Name |
Date |
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| 44 | | -White Picture.; | 2010/08/21 |  | Does Liddell have a specific wig size/type and clothing size/type?
Since I'm purchasing her soon, I wanted to buy some other wigs and, of course, she needs clothes.
And, she will be my first ever BJD. <3
Thank you.~
-White Picture.; |
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| 43 | | [Re] Wig and Clothing size? |
| Souldoll | 2010/08/23 | | Hello?
She is in Soul-Kids line and wears 6-7 inch wig.
Kids girl size fits well by her.
Contact us if you have any questions.
Thank you.
[Reply]
-White Picture.; wrote :
>Does Liddell have a specific wig size/type and clothing size/type?
>Since I'm purchasing her soon, I wanted to buy some other wigs and, of course, she needs clothes.
>And, she will be my first ever BJD. <3
>
>Thank you.~
>
>-White Picture.; |
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| 42 | | Alba | 2010/08/12 | | | What's the wig measure? I bought a 7-8 wig so I think it's better a bigger wig than a smaller wig, am I wrong? |
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| 41 | | Souldoll | 2010/08/12 | | Hello?
Kids line wears 6-7 inch wig.
Contact us if you have any questions.
Thank you.:)
[Reply]
Alba wrote :
>What's the wig measure? I bought a 7-8 wig so I think it's better a bigger wig than a smaller wig, am I wrong? |
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| 40 | | Alba | 2010/07/10 | | | Oh thank you very much. All the information you gave me is clear and detailed. And the price includes shipping? Or the cost to Spain is different? |
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| 39 | | Souldoll | 2010/07/12 | | Hello?
It's for a doll only.
The EMS shipping cost is 54$.
Contact us if you have any questions.
Thank you.
[Reply]
Alba wrote :
>Oh thank you very much. All the information you gave me is clear and detailed. And the price includes shipping? Or the cost to Spain is different? |
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| 38 | | Alba | 2010/07/08 | | I'm going to buy Liddell Soulkid in a few months and I'm wondering some questions.
What's the difference between these two mesures? *
>Height : 43 cm
>Neck : 7 cm
>Shoulder width : 9 cm
>Chest : 19 cm
>Waist : 12.5 cm
>Hips : 19 cm
>Foot : 5.5 cm
>Height : 43 cm
>Neck : 7 cm
>Shoulder width : 8.5 cm
>Chest : 18 cm
>Waist : 13 cm
>Hips : 18.5 cm
>foot : 5.5 cm
This is from info point and I don't know if it dependes of the body you choose.
I want double jointed.
Another question. I want a make-up like this (LINKS): http://s3.subirimagenes.com:81/privadas/previo/thump_1076415dscn2618.jpg
http://s3.subirimagenes.com:81/privadas/previo/thump_1076416dsc03313.jpg
About these photos, is it white or normal skin? I want the doll like in the photos of my links.
I don't want to pay for extra make-up. So, your default make-up (no make up option) can be like in the photo? is more simple I think, just lips and a bit for the eyes. Or.. I have to pay for the basic option, 25Usd?
About the eyes.. I've read that can be chosen, i mean. I would like for example p74, can be changed?
I hope not disturbing you. |
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| 37 | | Souldoll | 2010/07/09 | | Hello?
Sorry for the error.
Top information is for Double jointed body and down information is for General body.
The skin color on the image you linked is normal skin.
However, you need to select [special make up] for the make up, not default make up.
We don't accept your suggetion.
Also, it's hard to confirm the make up clearly because the sample image is very small.
If you want the make up, you need to send us more large image.
The eyes for the doll, it's possible to select as you want.
When you place an order a doll, please state the eyes in [customer comments]box on order page.
Contact us if you have any questions.
Thank you.
[Reply]
Alba wrote :
>I'm going to buy Liddell Soulkid in a few months and I'm wondering some questions.
>What's the difference between these two mesures? *
>>Height : 43 cm
>>Neck : 7 cm
>>Shoulder width : 9 cm
>>Chest : 19 cm
>>Waist : 12.5 cm
>>Hips : 19 cm
>>Foot : 5.5 cm
>
>
>>Height : 43 cm
>>Neck : 7 cm
>>Shoulder width : 8.5 cm
>>Chest : 18 cm
>>Waist : 13 cm
>>Hips : 18.5 cm
>>foot : 5.5 cm
> This is from info point and I don't know if it dependes of the body you choose.
>I want double jointed.
>
>Another question. I want a make-up like this (LINKS): http://s3.subirimagenes.com:81/privadas/previo/thump_1076415dscn2618.jpg
>http://s3.subirimagenes.com:81/privadas/previo/thump_1076416dsc03313.jpg
>About these photos, is it white or normal skin? I want the doll like in the photos of my links.
>I don't want to pay for extra make-up. So, your default make-up (no make up option) can be like in the photo? is more simple I think, just lips and a bit for the eyes. Or.. I have to pay for the basic option, 25Usd?
>
>About the eyes.. I've read that can be chosen, i mean. I would like for example p74, can be changed?
>
>I hope not disturbing you. |
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| 36 | | Suisui | 2010/05/06 | | |
| 35 | | Souldoll | 2010/05/07 | | Hello?
Yes, you can.
Contact us if you have any questions.
Thank you.
[Reply]
Suisui wrote :
>Can I refuse layaway? |
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