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| Soo-hyun |
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* PLEASE MUST READING *
* This is not limited edition. * Because this doll makes after order, customer can't cancel order since we confirm the payment
[Making period] >For the most part, it takes time about 5~6 weeks for make a doll we need to take time more than 2~3 weeks for a while rushing orders or a climate of high temperature and a hunidity.) If you choose makeup option, we need to take time more 1-2 weeks.
[Delivery period] Takes time about 3~5 days after send out.
[Set] - doll (Clothes of in pictures are not included) - eyeball (size:14mm / it's acril made by souldoll's own skill) - wig (random) - kipping box (With cushion) - no make-up(basic) / Select option if you'd like to receive the doll with make-up. * Please state to memo box on order form if you have wanting make-up style. Or, is possible even if send us want picture image. We send by default makeup if do not inform want style. - spare string for body's tension
[Info] - skin : normal skin - height : 63 cm - bust : 26 cm - waist : 20.5 cm - hip : 25.5 cm - foot : 7.9 cm |
¡Ü All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us in case of want. ¡Ü EMS service needs 3~7 business days ordinary. ¡Ü Packages are precisely weighed after we process and pack your order. ¡Ü Shipping fees are determined entirely by EMS. ¡Ü Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ¡Ü We are able to notify customers when their order ships as email with tracking number.
¡Ø If you want to receive express airmail (needs 15~20 days), please send email. |
[ Return Policy ]
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Email The Souldoll to report any damages at help@souldoll.com
[ Damage In Shipping Return Policy ]
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office. |
| Any questions related to this product, we will try our best to provide a response. |
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| No |
Title |
Name |
Date |
Delete |
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| 29 | | cassy | 2009/05/29 |  | | Do you not have any photos of him besides whats on this page? |
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| 28 | | Souldoll | 2009/05/29 |  | Hello?
Sorry but we don't have other pics of him.
Contact us if you have any questions.
Thanks.
[Reply]
cassy wrote :
>Do you not have any photos of him besides whats on this page? |
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| 27 | | Cassy | 2009/05/28 |  | I'm entirely new at buying dolls, and I've got a few questions about this one.
First, do you have pictures of the differences in makeup you could send me? I like the makeup that is shown in the pictures on this page
Also, The silver eyes in the photos, is it that color that comes with or is it a random color?
As for the wig, i'm not noticing anything similar in your database...What could the wig turn out to be like? Could you point me anywhere that has a wig similar to the one in these photos but in black? |
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| 26 | | Souldoll | 2009/05/28 |  | Hello?
Thank you for your interest on SooHyun.
We answer your questions.
We don't have other images and you can choice the eyes in our selling eyes as you want.
Also, we don't have any plan to make the wig in the future.
We looked for a silimar wig to other website but couldn't find it.
Sorry for don't give enough help you.
Contact us if you have any questions.
Thanks.
[Reply]
Cassy wrote :
>I'm entirely new at buying dolls, and I've got a few questions about this one.
>
>First, do you have pictures of the differences in makeup you could send me? I like the makeup that is shown in the pictures on this page
>
>Also, The silver eyes in the photos, is it that color that comes with or is it a random color?
>
>As for the wig, i'm not noticing anything similar in your database...What could the wig turn out to be like? Could you point me anywhere that has a wig similar to the one in these photos but in black? |
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| 25 | | Elise | 2009/01/28 |  | Could I get a pictures of the Syoo-Hynn doll head both without the face up, at with?
Please and thank you! |
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| 24 | | Souldoll | 2009/01/30 |  | Hello?
We will send the images by your E-mail.
Please confirm it.
Thanks.
[Reply]
Elise wrote :
>Could I get a pictures of the Syoo-Hynn doll head both without the face up, at with?
>
>Please and thank you! |
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| 23 | | Bonnie | 2008/11/15 |  | Do you offer the platinum wig shown in the photos for sale? Also, would Soo-Hynn wear an 8/9 or a 9/10.
Thank you very much,
Bonnie : ) |
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| 22 | | Souldoll | 2008/11/17 |  | Hello?
As we mentioned to E-mail, we don't offering same wig in promo pics.
And, he wears 8~9 inch wig.
Contact us if you have any questions.
Thanks.
[Reply]
Bonnie wrote :
>Do you offer the platinum wig shown in the photos for sale? Also, would Soo-Hynn wear an 8/9 or a 9/10.
>Thank you very much,
>Bonnie : ) |
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| 21 | | Bonnie | 2008/11/15 |  | What eyes is Soo-Hynn wearing in these photos?
Thank you
Bonnie
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| 20 | | Souldoll | 2008/11/17 |  | Hello?
It's a p24.
Thanks.:)
[
Reply]
Bonnie wrote :
>What eyes is Soo-Hynn wearing in these photos?
>Thank you
>Bonnie
> |
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